Navigation
 |
 |
|
|
||
 |
 |
 | Job posted by Hot Recruitment |
|
This is a really great job with a superb company who own a network of 37 operations centres, employing over 900 staff, providing roadside services, warranties and travel insurance services.
An experienced Travel Claims Manager is required to manage relationships with clients and suppliers and work closely with the Head of Travel Operations to pro-actively manage the department.
The ideal candidate will be innovative and able to introduce new ways of working, having experience of leading and being the focal point of projects, using strong communication and interpersonal skills to develop performance. Experience in managing budgets, departmental planning and resource management are also essential.
You need to be a determined, focused individual who is not afraid of making sensitive decisions, having an operational outlook. You'll want to be committed to a long term career with succession planning into a more senior role. This exciting opportunity may involve travel abroad as part of Company initiatives to share knowledge, attend conferences and group meetings.
It is absolutely essential that you have a very strong claims background, ideally travel claims. You need to already be in a management role, running a department and be adept at dealing with enquiries and difficult situations.
You will be working alongside 1 Service Delivery Manager and 2 Team Managers who each take care of 15-20 Claim Handlers, so this is a big role in a big department. Other duties include:
· Developing business strategies and monitoring business volumes
· Assisting with budget planning to identify opportunities, reduce costs and optimise revenues
· Forecasting and planning staffing resources
· Conducting counselling and disciplinaries
· Maintaining personnel records, organising training and development for your team
· Handling high value technical claim enquiries
The generous salary package includes:
· 35 hour week, Monday to Friday
· 38K basic salary plus bonus of 5K
· Private dental / healthcare insurance and life assurance
· Company contributory pension scheme
· Childcare vouchers
· Discounted roadside assistance
· Lunch allowance
· Business Incentive Scheme (potentially earning up to 2 weeks of salary at the end of the year based on Company performance)
This organisation is a world class employer, with both the Investors In People and a Best Companies 1 Star Accreditation - which demonstrates their commitment to the development of their employees. This vibrant and energetic company have various incentive schemes in place to help raise motivation and morale, having a strong focus on corporate & social responsibility and they offer their employees the chance to get involved with special projects within the local community.
Proof of eligibility to work in the UK is essential. Applications will only be considered if we are provided with a full CV, detailing your claims management experience and dates of employment. Please note, only suitable applicants will be contacted.
We look forward to hearing from you!
Page generated in 0d 0h 00m 00.14s (0.14s)
This job expired on 10/08/2010
Email me this job
